Legal

Terms of Service

Draft version 1.0.0 · not yet effective

These documents describe the service and proposed terms. Business details and legal review remain outstanding. Production registration stays closed until the documents are approved for publication.

These substantive draft terms describe Kalrova's current service. They are not yet effective. Kalrova is operated by Kalrova LLC, a single-member limited liability company based in Texas, United States. Contact arrangements and subscription disclosures require confirmation before publication.

1. The service and eligibility

Kalrova is an authoring application for fiction, nonfiction and graphic novels. It provides planning, manual writing, AI assistance, research, images, review, translation, export and selected sharing or publication features. Features and providers may vary by account, availability and region. Open beta means the service continues to be tested and improved; it does not remove your statutory rights.

You must be at least 18 and legally able to enter this agreement. Provide accurate account information, protect your credentials and notify support if you suspect unauthorized use. Do not share access to evade safety, billing or usage restrictions.

2. Your content and permissions

You retain the rights you already have in material you submit. You give Kalrova permission to host, copy, process, transmit and display that material as needed to provide the features you request, maintain and protect the service, and comply with law. This includes sending relevant context to service and AI providers. This permission does not transfer ownership of your manuscript to Kalrova.

You are responsible for having rights and permissions for uploaded text, images, research, personal information and likenesses. Do not submit confidential third-party material without authorization. Sharing or publishing is your decision; confirm recipients and permissions. Other people may retain copies they lawfully receive.

3. AI assistance

AI output can be inaccurate, biased, inconsistent, similar to other material or unsuitable for your purpose. Review facts, quotations, citations, rights and safety before relying on or publishing it. Kalrova does not guarantee uniqueness, copyright protection, legal clearance, commercial success or acceptance by a publisher. Subject to applicable law and provider terms, Kalrova does not claim ownership in your generated output as against you. See the AI-content disclosure.

4. Acceptable use and enforcement

Do not use the service unlawfully, infringe rights, exploit or sexualize minors, harass others, distribute malicious software, obtain unauthorized access, evade safety checks, misrepresent another person's identity or circumvent usage limits. Use mature-content features only where available and after any required verification; verification never permits prohibited material.

We may refuse generation, limit features, remove content or suspend accounts to address abuse, security threats, nonpayment or legal requirements. Where appropriate, we provide notice and a way to contact support or dispute the decision. Urgent protective action may occur before notice. Copyright notices follow the DMCA and takedown procedure.

5. Prices, subscriptions and credits

Only the offer shown at purchase applies. Review the price, currency, taxes, billing interval, included allowance and renewal/cancellation conditions before confirming payment with Stripe. A recurring subscription renews and is charged at the stated interval until cancelled. Availability of a plan in a design document is not an offer to sell it.

Credits are service usage units, not money, deposits or an investment. Certain actions reserve credits and settle or refund them according to the job outcome and billing rules. Different operations and image quality settings can cost different amounts. The purchase offer must state any expiry, renewal, rollover and top-up conditions. These draft terms do not introduce an allowance, annual plan, expiry rule or refund guarantee absent from that offer.

Limits, provider availability and account safeguards may prevent or delay a request. Changes to future prices or material plan conditions require advance notice as required by applicable law. Already completed purchases remain subject to their applicable terms and mandatory consumer rights.

6. Cancellation, refunds and closing an account

Use Account billing to open the Stripe customer portal and manage or cancel a subscription. If that path is unavailable, contact support. The portal states the effective cancellation date. Cancellation stops future renewal according to that date; it does not itself erase your account or request a refund. Contact support about duplicate charges, failed service or other refund requests. Mandatory cancellation, withdrawal and refund rights under local law remain available.

Account deletion is a separate process in Account → Privacy, with email confirmation and a 30-day grace period. Cancel paid renewal before deleting your account or ask support for help: the current deletion workflow does not itself cancel Stripe subscriptions. Export work you want to retain before erasure. Privacy rights do not depend on accepting a later version of these terms.

7. Reliability and responsibility

Keep copies of important work. Beta features may contain errors or be interrupted. To the extent permitted by applicable law, the service is provided as available without a promise of uninterrupted service or error-free output. Nothing here excludes responsibility that cannot lawfully be excluded, statutory guarantees, or remedies for fraud, intentional misconduct or other protected claims.

This draft does not impose mandatory arbitration, a class-action waiver, a general consumer indemnity or a monetary liability cap. Those are legal and business decisions, not assumptions to insert into a product description.

8. Changes and disputes

We publish versioned terms and request acceptance of material updates in the application. If you decline, you can contact support, export your information and request deletion using the available privacy paths. Changes do not remove rights accrued before their effective date.

Contact support first so we can try to resolve a concern. Any governing-law and forum provision must preserve mandatory protections and rights available where you live. Any governing-law or forum selection and necessary local terms will be reviewed before these terms are published.

9. Contact

Use the support, abuse and copyright contact details displayed with these documents for the relevant issue. A business service address and other operator disclosures will be provided where legally required; this draft does not publish the owner's residential address.

How to reach us

Published by
Kalrova LLC
Support and account questions
support@kalrova.com
Privacy questions and data requests
privacy@kalrova.com
Report abuse
abuse@kalrova.com
Copyright notices
dmca@kalrova.com